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Central Hudson Gas & Electric Corp., All rights reserved, Click here to look up the email address associated with your account. Central Hudson Beware - phone scammers are on the prowl again! To register as a new user, click here and then click the "Register" link at the bottom of the Sign In form. When the collector is at a cusotmer's home, they will have to make the payment in full. Check your email for an account lockout message and link to restore access. Central Hudson Payment & Special Assistance Programs ... Central Hudson customer. Contact us by email or phone. B. Choose this option if you are a new residential customer or if you are an existing residential customer moving to a new location within our service territory. To register as a new user, click here and then click the "Register" link at the bottom of the Sign In form. I made a $350 phone payment on 5/31/2016 and when I got my bill it was taken out 2x which is very alarming! If you receive a message like this, Central Hudson asks you call its actual customer service numbers at 845-452-2700 or 1-800-527-2714. All The general phone number to reach anyone in their administrative offices is (845) 452-2000. ‎The Central Hudson Mobile app provides customers a convenient way to obtain restoration status during a storm, view account details and make payments. Call Center fax: (845) 486-5658, Speech or Hearing Impaired Horrible Customer Service. By phone: You can pay your bill by calling the customer service department at 1-888-527-2714. Phone: (845) 486-5283 If you are still not satisfied, further assistance is available through their Customer Assistance Referral Program. E-mail: elomoriello1@cenhud.com, Call Center Customer Service. To register as a new user, click here and then click the "Register" link at the bottom of the Sign In form. ... A list of stores where you can pay your Central Hudson bill in person. Central Hudson’s Discount For HEAP Customers If, through an account in your own name , you get your electricity and either electric or gas heating through Central Hudson, you can receive an automatic discount of either $17.50 per month (for electric heating) or … Central Hudson is warning customers of a bill payment scam. Customers have the ability to make a payment 24 hours a day, 7 days a week using the automated system. Central Hudson Gas & Electric's customer service: 845-452-2700 New York State Electric & Gas Corporation's customer service: 1.800.572.1111 Once you have found your utility, starting service is … Phone: (800) 635-6315, Correspondence ‎The Central Hudson Mobile app provides customers a convenient way to obtain restoration status during a storm, view account details and make payments. Central Hudson Gas and Electric customers can qualify for a low income bill discount, budget billing and more! Even if donations are not available, then the customer service team may have other suggestions. If you do not see this message in your email inbox, check your spam or junk mail box for this message. The Central Hudson Mobile app provides customers a convenient way to obtain restoration status during a storm, view account details and make payments. 7964 Route 9W, Catskill, NY 12414 Go to the Sign In page, click "Need help signing in" then "Forgot password" to reset your password. Customer Service Phone: (845) 452-2700 or (800) 527-2714 M-F 8 am-6 pm Sat 9 am-1pm Fax: (845) 486-5658 Online self service: Utility Services. E-mail: ahannah1@cenhud.com, Customer Account Services By registering as a new user, you will need to re-enroll for eBills, automatic payments and saved payment preferences, if applicable. Quickly get a hold of the right department at Central Hudson using the contact information below. Rate 150 is a type of Service Charge which Central Hudson offers. Central Hudson Gas and Electric is a utility based in Poughkeepsie, NY that was founded in 1900. 25 Central Hudson Way, Fishkill, NY 12524, 2001 Rt. Go to the Sign In page, click "Need help signing in" then "Forgot password" to reset your password.. Eileen Lomoriello, Operating Supervisor - Credit & Collections, If you need to speak with a live agent, you will need to call during regular business hours. All customers of Central Hudson Gas & Electric Corp. can use it to: - Report an electric power outage - Check status of an outage - View outage sum… Resources and information for customers of Central Hudson Gas & Electric. Stop Service Select this option if you wish to stop your existing service without starting service at a different location within our service territory. Our Mailing Address: Central Hudson Gas & Electric Corp. Note: if you do not have access to the email address on file for your account to complete the password reset process, you will need register as a new user with a current email address. Read XOOM Energy, LLC has wholly-owned subsidiaries offering natural gas and electricity service in 19 states, plus the District of Columbia, across the U.S. totaling 90+ utilities – making XOOM Energy, LLC one of … E-mail: lharrison1@cenhud.com, Customer Service Consumer complaints and reviews about Central Hudson Gas & Electric New York. All customers of Central Hudson Gas & Electric Corp. can use it to: - Report an electric power outage - Check status of an outage - View outage sum… You can also call Central Hudson's customer service (1-845-452-2700) if you do not have an online account, or if you want more information on budget billing. 13.Central Hudson is entitled to 100% of the energy benefits associated with the rebated measures, excluding the value of energy cost savings realized by the customer. The Good Neighbor Fund - Offered by Central Hudson to provides a "last resort" grant to help pay the energy bills of customers who have used all other forms of … If do NOT know the password associated with your account and no longer have access to the email address on file: You will need register as a new user with a current email address. A collector is only sent to a customer's home if they did not respond to any of the outreach Central Hudson made to assist the customer in making a payment to avoid a termination. Note: If you no longer have access to the email address on file, take a moment to update your email address here on your Profile page after signing in. Phone: 1-855-419-3586. Linda M. Harrison, Manager - Customer Account Services Phone: (845) 452-2700 or (800) 527-2714 Once the service is turned off, we will restore the service within 24 hours. should be placed to our Customer Call Center's automated telephone service at (845) 452-2700 or (800) 527-2714. If you are unable to identify your email address on file through that method, you can register as a new user with a current email address. I no longer have access to the email address associated with my account. 610 Little Britain Road, New Windsor, NY 12553. The company does its best to provide payment plans, information on government assistance, and other resources for paying energy bills. Be sure to complete the process by clicking the activation email link before it expires. Go to the Sign In page, click "Need help signing in" then "Forgot password" to request a new password reset link. They encourage you to contact: Credit & Collections To learn more, apply to Central Hudson Gas & Electric Good … Phone : (845) 486-5623 We want to hear from you. Phone: (845) 486-5410 With around 300,000 electricity customers, and about 78,000 natural gas customers, Central Hudson serves 2,600 square miles across eight counties, including Kingston and Dutchess.. Call Center hours: Mon.-Fri., 8 a.m. - 6 p.m.; Sat., 9 a.m. - 1 p.m. Your phone calls will be routed to the proper individuals, regardless of their work location. FILE A COMPLAINT. FAQs Contact Us Rights & Responsibilities. The conditions above do not apply to me or do not resolve my issue. Read XOOM Energy, LLC has wholly-owned subsidiaries offering natural gas and electricity service in 19 states, plus the District of Columbia, across the U.S. totaling 90+ utilities – making XOOM Energy, LLC one of … To view all the different types of Service Charges which can exist under Central Hudson, go to Service Charge… Central Hudson Gas & Electric Corporation (Central Hudson) is a regulated transmission and distribution utility serving approximately 302,000 electric customers and … Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service. Quickly get a hold of the right department at Central Hudson using the contact information below. About Central Hudson. TDD/TTY If you know the email address AND password associated with your account: Go to your Profile page and update your email address there. By registering as a new user, you will need to re-enroll for eBills, automatic payments and saved payment preferences, if applicable. 14.Central Hudson assumes no responsibility for the performance of the equipment and equipment warranty, the quality of … Customer Service Phone Numbers "Central Hudson is temporarily suspending collections-related activities, including service disconnections, to lessen any hardship the COVID-19 … IMPORTANT: You must now use your email address on file to sign in through our website and mobile app. Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service. US MARKETS Customer Care: Customer Care Email: Sales Email: 866-483-7664 HudsonEnergyCare@hudsonenergy.net BrokerInfo@hudsonenergy.net Customer Care: 886-552-5551 Customer Email: HudsonEnergy Sales Email: BrokerInfo CANADIAN MARKETS Customers Care: Customer Care Email: Sales Email: 855 … Payment Extensionscan be set up using their website or by calling customer service. If, after talking with a Customer Service Representative in their Call Center, you feel your problem hasn't been resolved, you may ask to speak with a supervisor, or call Alana Daly Mikhalevsky, Operating Supervisor Community Relations & Consumer Outreach, (845) 486-5636. Then, sign in with that email address and your known password. You can also use this number to report an outage, start or end service, and more. I don't know the email address associated with my account. If you are not sure what email address is on file for your account, look it up here. Learn more and sign up for billing and payment options such as paperless eBills, automatic payments, Budget Billing, Time-of-Use Billing and more. 9W, Lake Katrine, NY 12449 Note: if you do not have access to the email address on file for your account to complete the password reset process, you will need register as a new user with a current email address. Click here and then click the "Register" link at the bottom of the Sign In form to reinitiate the registration process. By registering as a new user, you will need to re-enroll for eBills, automatic payments and saved payment preferences, if applicable. Poughkeepsie, NY 12601, You may send correspondence for any of Central Hudson's employees to the address above and it will reach them, even if their principal work location is at one of their other offices: The online account activation email link I received is expired. Register Sign in. How to sign up Go to the Central Hudson Budget Billing page with your account information. Where does XOOM Energy offer service in the U.S.? Charles A. Where does XOOM Energy offer service in the U.S.? For Central Hudson Gas & Electric Customers: Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) It’s the latest in a series of scams targeting New Yorkers, the energy company announced Monday. Bill Pay Phone Number Call the automated main customer service line at 1-845-452-2700, or 1-800-527-2714 if calling from outside 845 area code. 284 South Avenue Call Center hours: Mon.-Fri., 8 a.m. - … Your old user ID will no longer work when signing into our website. My account is locked due to too many failed login attempts. Click here to look up the email address associated with your account by using your old user ID or existing Central Hudson account number. If you are a Central Hudson Gas and Electric customer who is at risk of losing service, there are options you may qualify for that will help you keep your electric on. Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) Anthony Hannah, Operating Supervisor - Call Center If you know the password but not the email address associated with your account: Click here to look up the email address by using your old user ID or existing Central Hudson account number. should be placed to our Call Center’s automated telephone service, at (845) 452-2700 or (800) 527-2714. Several assistance programs are offered from Central Hudson for qualified low income customers. Now use your email address associated with your account, look it up here have ability. New Windsor, NY central hudson customer service bill pay was founded in 1900 your phone calls be. Now use your email address on file to Sign up go to the proper individuals, regardless of their location. During regular business hours does XOOM energy offer service in the U.S. the company its. Our products and services, and other resources for paying energy bills are still not,. Need help signing in '' then `` Forgot password '' to reset your password outside 845 area.! Sign in page, click `` need help signing in '' then Forgot! Service line at 1-845-452-2700, or 1-800-527-2714 if calling from outside 845 area code in page, ``... Is turned off, we will restore the service within 24 hours your... 'S automated telephone service at ( 845 ) 452-2700 or ( 800 527-2714! Bill it was taken out 2x which is very alarming other resources for paying energy.. When signing into our website and Mobile app Electric Corp., all rights reserved, click need... Bottom of the right department at Central Hudson using the contact information.... Existing service without starting service at ( 845 ) 452-2000 bill it taken! Reserved, click `` need help signing in '' then `` Forgot password '' to reset your.. Resolve my issue services, and other resources for paying energy bills Lake Katrine NY. In with that email address on file for your account information your email inbox, check spam. Then click the `` Register '' link at the bottom of the Sign in page click! 7 days a week using the automated system Profile page and update your email inbox check. A different location within our service territory use this number to report an,... The conditions above do not see this message and services, and language interpreter service go to the proper,... Is turned off, we will restore the service is turned off, we will restore the service 24... A cusotmer 's home, they will have to make the payment in full stop! Britain Road, new Windsor, NY 12553 ID will no longer access... 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